- Full Time
- National Capital Reg- Taguig City
- PHP 25000 - 28000 /Monthly
Work Address : Mckinley Hill, Taguig
- Accept & registers Service Calls
- Classify Service Calls according to the specified options
- Execute 1st attempt to solve the Service Call
- Refer Service Call to the appropriate Resolution Owner Support Group
- Tracks the progress of an owned Service Call during entire lifecycle (from start to end, register to close) to ensure that it is resolved within the agreed Service Level Agreement (SLA) and updates Service Call records if necessary. (Note: is responsible that the solution is created but is not necessarily responsible for the solution itself).
- Escalate to the appropriate management level when thresholds are violated.
- Close Service Call
- Communication (internally / externally) about Service Calls, e.g., communicates the status of the Service Call directly with the customer or broadcasts to a larger audience as defined per SLA.
- Report about Service Calls
- Communicate response times for dispatched tickets to the customers
- Manage the entire service request process ensuring adherence to SLA
- Execute service requests such as setting up NT/Outlook accounts as per the SLA
- Process and send IT reports
Customer Service RepresentativeTORCH Solutions (Talent OutsouRcing CHannel)
-Willing to work on shifting schedule - Amenable to type 30-40 wpm - Good in Communication Skills especially in English. - atleast Senior High School Graduate or College level.
have experience in housekeeping, at least high school graduate,
PROJECT COORDINATORWishcraft Group of Companies
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Sales and Marketing RepresentativeSalesWorks Direct Int'l Inc.(APPCO Direct Int'l Inc.)
- Preferably a graduate of a Bachelor's Degree - Fresh graduates are welcome to apply - Can start immediately - Willing to work in Ortigas
Aesthetician - Pasay (MOA)Forever Flawless Face and Body Inc
at least Bachelor's/College Degree in Nursing, Pharmacy/Pharmacology, Physical Therapy/Physiotherapy or equivalent. No work experience required. Must be willing to undergo training
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