job vacancies in Philippines

ServiceNow Engineer

  • Full Time
  • National Capital Reg- Taguig City
  • Salary As Per Industry Standard

Work Address : BGC, Taguig City

Job Description

Must Have:  

  • Admin & Development experience on ServiceNow Modules 
  • Incident, Problem, Change, CMDB, Asset, SLM/SLA, Service Catalog, Service Portal
  • Knowledge, Discovery, Performance Analytics, Orchestration 
  • Service Mapping, Event Management Integration, Mobile UI, Chat/Connect
  • Maintenance, administration and version standardization of ServiceNow 
  • Experience with ServiceNow development/configuration/customization/enhancements 
  • Develop Applications on ServiceNow Platform & Upgrades
  • Service Management Process development
  • Third Party Management/Integration with other ITSM tools & 3rd Party tools
  • Configuration of functionalities according to the best process & practices           
  • Serve as a technical skilled specialist resource within the ServiceNow domain to provide support on all the ServiceNow capability and modules
  • Provide effective concise, timely, and consistent verbal and written communications to peers, customers, and management
  • Establish and maintain documentation regarding standards and policies surrounding administration & development of SNOW as it applies to best practice industry standards
  • Excellent Problem-solving and analytical skills.
  • Excellent interpersonal skills

Good to Have: 

  • Knowledge of ITIL processes is a plus, ServiceNow Admin & ITIL V3 certification
  • ServiceNow Service Watch, Procurement, Product Catalog, HR Case, Demand, Finance & Legal Management
  • Other ITSM tools knowledge like BMC Remedy , HP SM 
  • Support in analyzing workflows and present solution possibilities
  • Good verbal & written communication skills"
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Company Overview

Company
Industry
IT Computer-Software
Experience
Exprerience 3 - 4 Years
Qualification
Bachelors
Job Category
IT Computer-Software
Job Role
Others
Job Level
Employees with 5+ years experience
Posted

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