- Full Time
- National Capital Reg- Las Pinas City
- Salary As Per Industry Standard
We are expanding and looking for skilled and honest people to join our team.
SHOP MANAGER/SERVICE ADVISOR
Knowledgeable in European Car Brands (Mercedes Benz, BMW, Land Rover)
3+ years experience
- Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
- Develops estimates by costing materials, supplies, and labor.
- Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
- Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
- Maintains automotive records by recording problems and corrective actions planned.
- Manages daily tasks of service team to ensure high quality results and timely accomplishment of tasks.
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COMPANY PROFILE: They are operating as a contact center in the Philippines and the leading solution provider across a wide range of different industries in Germany, Philippines, Spain, the Netherlands, France, Argentina, Romania and India.
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