DUTIES & RESPONSIBILITIES:

• Responsible for recovery evaluation, aggressive negotiations, litigation strategies, vendor relationships, and the disposition of subrogation claims.
• Determine appropriate and effective claims and recovery practices and accurately assess liability on claim with proper liability investigation, verification of damages, and legal implements.
• Maintains a system and monitor claims to ensure meeting acceptable standards in handling and customer service.
• Promptly identifies claims that are candidates for the claims watch list
• Initiates and provides direction on further investigation strategies in the core areas of evaluation and negotiations.
• Responds to subrogation inquiries from all areas of claim operations to ensure high quality of service.
• Develops and implements appropriate training initiatives and trains other company personnel on recovery processes as needed to ensure that the proper level of expertise exists in the unit.
• Process work in accordance with all quality, quantity and timeliness standards on a consistent basis.

QUALIFICATIONS:

• Bachelor’s degree in Business Administration or its equivalent.
• With at least 3 to 5 years related experience in handling commercial subrogation recoveries in multiple jurisdictions.
• With knowledge on applicable rules and statutes of the process and and principles of insurance and basic subrogation concepts is an advantage.
• Proficient in MS Word & Excel.
• Knowledgeable in basic accounting princples; office operations and standards.
• With Strong litigation management skills
• With ability to gather, analyze and evaluate facts & information.
• Knowledgeable in conflict management or with the ability to successfully resolve issues
• Able to identify opportunities for process improvement.
• Preferably possesses a valid professional driver’s license.