Technical Support Associate in Ortigas Center Pasig City
- Full Time
- National Capital Reg- Pasig City
- Salary As Per Industry Standard
Work Address : 8F Robinsons Cyberscape Alpha, Sapphire and Garnet Rds., Ortigas Center, Pasig City
A Technical Support Associate is a generalist with a broad understanding of 51Talk’s technical services who is able to:
- Quickly and correctly identify the needs of our external customers.
- Provide useful and appropriate tips to manage an issue sourced from the 51Talk knowledge base in a timely manner.
- Initiate and execute remote troubleshooting effectively should the need for it arise.
- Must be a college graduate of a 4-year course in Computer Science, Information Technology or any related course
- Must have basic troubleshooting and analytical competence
Preferably with an ESL or technical support background
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