job vacancies in Philippines

TECHNICAL SUPPORT ENGINEER

  • Full Time
  • National Capital Reg- Pasig City
  • PHP 20000 - 25000 /Monthly

Work Address : Shaw

Job Description

Responsibilities:
• Provide post sales technical support, configurations, troubleshooting, and standard
methodologies to customers via phone, email, and web
• Conduct customer training and demos
• Handle complaints, provide appropriate solutions and alternatives within required
time limits; follow-up to ensure resolutions
• Advise customers regarding the product's proper use and address specific user issues
• Provide on-call support 24x7 on an as needed basis

Qualifications:
• Graduate of any IT-related or Engineering course
• Resilient to handle stressful situations effectively while managing several
tasks/projects
• Excellent customer service aptitude. Must be able to support partners and end-users
based on our service level standards
• Ability to handle clients professionally during all interfaces.
• Able to work with minimal supervision and outside regular

Apply Now

Company Overview

Industry
Engineering-Others
Experience
Exprerience 0 - 1 Years
Qualification
Bachelors
Job Category
Engineering-Others
Job Role
Technician/Support
Job Level
Employees with 1 to 5 years experience
Posted
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