job vacancies in Philippines

Technical Support Representative

  • Full Time
  • Central Visayas- Cebu (Cebu City), Central Visayas- Cebu (Others)
  • Salary As Per Industry Standard

Work Address : FPN Epic Centre, A.S. Fortuna St., Bakilid, Mandaue City, Cebu

Job Description

(Graveyard shift)

 

EARN THE FOLLOWING;

  • 20K TOTAL SALARY PACKAGE
  • 10K SIGN-ON BONUS
  • UNLIMITED INCENTIVES
  • ATTENDANCE BONUS

Job Requirements:

  • Preferably with 1 year experience from a technical support campaign.
  • Graduate of computer engineering course or any I.T course
  • Experience in fixing desktops and O.S installation is preferred but not required.
  • At least two years in college of any course.
  • Highly motivated and should be flexible in terms of working in different shifts.
  • Ability to multitask and goal-oriented person.
  • Excellent communication skills both oral and written.
  • Preferably no attendance issues with past employer/s

Assets:

  • Knowledge in Mac OS X and iOS Experience with
  • Retail experience
  • Hospitality experience
  • eCommerce experience

Job Responsibilities:

  • Providing technical support / problem resolution thru phone /chat.
  • Troubleshooting a variety of technical and non-technical issues customers are having with their computer systems, software applications and services.
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Company Overview

Industry
Customer Service
Experience
Exprerience 1 - 2 Years
Qualification
Associates
Job Category
Customer Service
Job Role
Others
Job Level
Employees with 1 to 5 years experience
Posted
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