- Full Time
- National Capital Reg- Makati city
- AFN 13000 - 15000 /Monthly
Work Address : UNIT 310 DHI BLDG. NO.2 LAPU-LAPU STREET BRGY. MAGALLANES, MAKATI CITY
· Proven experience as telemarketer or similar sales/customer service role
· Proven track record of successfully meeting sales quotas preferably over the phone
· Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
· Excellent communication and presentation skills
· Proficient in English
· Skilled in negotiation and dealing with complaints
· Persistent and results-oriented
· Patient and able to handle customer rejection
· Answer incoming calls from prospective customers
· Use scripts to provide information about product’s features, prices etc. and present their benefits
· Ask pertinent questions to understand the customer’s requirements
· Persuade the customer to buy by demonstrating how merchandise or services meet their needs
· Record the customer’s personal information accurately in a computer system
· Deal with complaints or doubts to safeguard the company’s reputation
· Go the “extra mile” to meet sales quota and facilitate future sales
· Keep records of calls and sales and record useful information
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We are hiring a Customer Service Representative
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