job vacancies in Philippines

TSR Technical Support Representative - Naga Site

  • Full Time
  • Bicol Region- Carmarines Sur
  • Salary As Per Industry Standard

Job Description

  •  Enhance technical support service and customer relationships and contribute to building customer loyalty through the delivery of accurate and timely information 
  • Responsible for navigating computer systems to track calls, gather information and effectively resolving the issues or queries which caused the customer to contact us
  • Account review prior to making outbound calls to fully understand the customer’s situation and gather data and document proper systems per customer requirements
  •  Responsible for basic customer and team communication via e-mail, memos, voicemails, etc
  •  Responsible for best-demonstrated practices for productivity enhancements
  •  Other duties as assigned
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Company Overview

Company
Quantrics Enterprises Inc.
Industry
Sales-Telesales/Telemarketing
Experience
Exprerience Fresher
Qualification
Certificate
Job Category
Sales-Telesales/Telemarketing
Job Role
Telesales Consultant
Job Level
Entry Level (Fresh Graduates)
Posted
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