job vacancies in Philippines

Virtual Assistant

  • Full Time
  • National Capital Reg- Muntinlupa City
  • DOP 16000 - 18000 /Monthly

Work Address : Unit 201 Frabelle Bldg. Madrigal Business Park Alabang Muntinlupa City

Job Description

Job Description

 Main Job Tasks and Responsibilities

Answer calls and responds to emails

handle customer inquiries both telephonically and by email

research required information using available resources]

provide customers with products and service information

enter new customer information into system

update existing customer information

process orders, forms, and applications

identify and escalate priority issues

follow up customers calls where necessary

document all call information according to standard operating procedures

complete call logs

produce call report

knowledge in SEO or Social Media is a plus


 

Qualification

 Educational Experience

College Graduate

proficient in relevant computer application

required language proficiency

knowledge of customer service principles and practices

knowledge of call center telephony and technology

some experience in call center or customer service environment

good Data entry and Typing Skills

knowledge of administration and clerical processes

Apply Now

Company Overview

Company
Industry
Digital Marketing
Experience
Exprerience 0 - 1 Years
Qualification
Bachelors
Job Category
Digital Marketing
Job Role
Marketing Executive
Job Level
Entry Level (Fresh Graduates)
Posted

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